Redesigning Work

Description

How do we make the most of the greatest global shift in the world of work for a century and radically redesign the way we work—forever?Professor Lynda Gratton is the global thought-leader on the future of work. Drawing on thirty years of research into the technological, demographic, cultural, and societal trends that are shaping work and building on what we learned through our experiences of the pandemic, Gratton presents her innovative four-step framework for redesigning work that will help you:
Understand your people and what drives performance

Reimagine creative new ways to work

Model and test these approaches within your organization

Act and create to ensure your redesign has lasting benefits

 
Gratton presents real-world case studies that show companies grappling with work challenges. These include the global bank HSBC, which built a multidisciplinary team to understand the employee experience; the Japanese technology company Fujitsu, which reimagined three kinds of “perfect” offices; and the Australian telecommunications company Telstra, which established new roles to coordinate work across the organization.
 
Whether you’re working in a small team or running a multinational, Redesigning Work is the definitive book on how to transform your organization and make hybrid working work for you. Series Foreword xiii
List of Figures xv
Introduction I
1. How to Redesign Work 15
2. Understand 21
3. Reimagine 59
4. Model and Test 122
5. Act and Create 177
The Way Forward 217
Acknowledgements 221
Notes 225
Index 231 “After the extraordinary changes of the pandemic, Lynda Gratton’s rigorous new study makes clear we should not leave the future of work to chance…Redesigning Work is very much a how-to guide, with practical frameworks and examples. The rigour and discipline Gratton brings to the book might surprise those who haven’t been involved in organisational change. The message is clear: don’t leave the future of work to chance.”
—The Financial Times 
“Unlike many of the instant experts on this subject, Gratton has a deep understanding of the topic, built through careful research. And she understands both the good and the bad of the pandemic experience. Yes, we accelerated our digital skills, we learned the value of flexibility of time and place, and in some cases we learned to better respect the “off” switch. But we also saw strong ties strengthen while weak ties weakened. And we were forced to confront the critical importance of human connections.”
—Fortune
“In her latest book, Redesigning Work: How to Transform Your Organization and Make Hybrid Work for Everyone, Gratton outlines a four-step process that builds off her two realizations outlined above. They just might help you successfully redesign and change your workplace…it’s part playbook, part guide, and part community. In sum, a thorough compendium to help you—once and for all—to redesign work.”
—Forbes“Gratton’s book lays out a four-step process to help companies understand the challenges they are facing, imagine new approaches, test those ideas, and execute them.”
—Bloomberg News
Lynda Gratton is Professor of Management Practice at the London Business School and Founder of the consultancy practice HSM Advisory. For over a decade she has been ranked among the top management thinkers globally by Thinkers50. She is the author of ten books, including The Shift, The Key, and with Andrew J. Scott, The 100-Year Life and The New Long Life. US