Leading Six Sigma

Description

Leading Six Sigma is the complete guide to leading quality initiatives in your company. Top Six Sigma consultant Ronald Snee and GE quality leader Roger Hoerl demonstrate how to deploy a Six Sigma plan that reflects your unique organization, and key lessons learned from the world’s best implementations. Coverage includes every facet of Six Sigma leadership: strategy, goal setting, metrics, training, roles/responsibilities, processes, reporting, rewards, ongoing review, and much more.Leading Six Sigma is the complete guide to leading quality initiatives in your company. Top Six Sigma consultant Ronald Snee and GE quality leader Roger Hoerl demonstrate how to deploy a Six Sigma plan that reflects your unique organization, and key lessons learned from the world’s best implementations. Coverage includes every facet of Six Sigma leadership: strategy, goal setting, metrics, training, roles/responsibilities, processes, reporting, rewards, ongoing review, and much more.

This book fills a gap by providing a step by step approach to the management of the overall Six Sigma process not just individual projects.

• Roger Hoerl is a Six Sigma Certified Master Black Belt, a nationally recognized authority, and played a key role in the implementation of Six Sigma at GE during the Jack Welch era.
• Provides more detailed and specific advice on how to actually deploy Six Sigma than anything on the market.
• Does not try to sell the reader on Six Sigma, nor does it try to explain the statistical tools involved. It is focused on practical managerial advice.

DR. RONALD D. SNEE is Principal in Tunnell Consulting’s Performance Excellence Practice, which offers Six Sigma consulting, training, facilitation, and implementation, in addition to other process-improvement approaches. He has an outstanding record of leadership in process and organizational improvement in a wide range of industries, including telecommunications, insurance, financial services, newspapers, clinical diagnostics, and chemical and plastics manufacturing. He designed DuPont’s first company-wide continuous improvement curriculum.

Dr. Snee has earned the American Society for Quality’s highest honor, the Shewhart Medal, and served as a member of the Malcolm Baldrige National Quality Award Criteria Team.

DR. ROGER W. HOERL is a long-time leader in GE’s renowned Six Sigma initiative. As Manager of GE R&D’s Applied Statistics Lab, he partners on research projects with GE businesses ranging from NBC and GE Capital to GE Aircraft Engines and GE Power Systems. He has implemented Six Sigma in a wide range of GE processes, from corporate audit to delinquent credit card tracking. A Fellow of both the American Statistical Association (ASA) and the American Society for Quality (ASQ), he won ASQ’s 2001 Brumbaugh Award for the published paper with the greatest impact on industrial quality control applications.

Snee and Hoerl are also co-authors of Statistical Thinking: Improving Business Performance, an innovative guide to the strategic use of data and statistics in solving business problems.

Preface.

Acknowledgements.

1. So You Want to Do Six Sigma?

2. Four Case Studies: What Works and What Doesn’t.

3. How to Successfully Deploy Six Sigma.

4. Launching the Initiative.

5. Managing the Effort.

6. Sustaining Momentum and Growing.

7. The Way We Work.

8. Final Thoughts for Leaders.

Deployment Questions and Answers.

Six Sigma Deployment Plan-An Example. Contents. Introduction. Deployment Plan Elements. Lessons Learned. Key Issues. Action Plan.

Glossary.

Acronyms.

Index.

This book fills a gap by providing a step by step approach to the management of the overall Six Sigma process, not just individual projects. It provides more detailed and specific advice on how to actually deploy Six Sigma than anything on the market. It focuses on practical managerial advice.

Additional information