Communication and Management at Work

As work regimes are continuously moving towards post industialism, forms of communication change with them. Avoiding yet another handy recipe book for effective managerial communication, this book positions communication inside this historic development of work and management and shows how this development has led to the instrumental use of communication, informed by the distinction between those who manage and those who are managed and and directed towards the control and system integration of the workers.

THOMAS KILKAUER is a Senior Lecturer at the School of Management in the College of Law and Business, University of Western Sydney, Australia.

Introduction * The Origins of Commmunication and Management * Critical Rationality and Present Working Society * Understanding Communication in Today’s Working Society * Understanding Modern Relations at Work * The Management of Labour at Work * The Two Domains that Define the World of Work * The Management of Instrumental Communication * Technical Domination and Engineering Ideology * Control and Communication at Work * Control and Communication through Socialisation * Human Resource Management and the Control of Communication