Collect What You Produce

Description

Are you looking for ways to reduce the time your staff spends on statements, improve collections, increase case acceptance, and offer financing options beneficial to both doctor and patient? If so, it’s time to polish your business skills and people skills. Let veteran dental consultant Cathy Jameson show you how to develop an effective system your entire staff can use to take your practice to the next level of success.
The ideas presented in “Collect What You Produce, Second Edition,” are designed to help you:
* increase cash flow
* spend less time and money on collection, thus reducing overhead
* increase productivity through greater treatment acceptance
* reduce stress
* have fun

Chapter 1 The Psychology of Money
Chapter 2 Establishing a Financial System: A Protocol
Chapter 3 Workable Financial Options
Chapter 4 Becoming Involved with a Healthcare Financing Program: Getting Out of the Banking Business
Chapter 5 Maximizing a Healthcare Financing Program
Chapter 6 Presenting a Healthcare Financing Program
Chapter 7 The Financial Agreement: Getting Ready
Chapter 8 Establishing a Financial Agreement: Communication and Verbal Skills
Chapter 9 Insurance Management
Chapter 10 When Patients Complain about Your Fees
Chapter 11 Overcoming the Fear of Cost: Handling Objections
Chapter 12 Financing Cosmetic Dentistry
Chapter 13 Devising a Collection System for Past-due Accounts
Chapter 14 Collecting Past-due Accounts: Written Communication
Chapter 15 The Telephone: Its Role in Effective Collections
Chapter 16 When All Else Fails
Chapter 17 Getting the Most Out of Your Collection System
Chapter 18 And Finally
Appendix A Healthcare Financing Programs and Financial Resources
Appendix B 25 Management Systems
Bibliography
Index

Additional information